We’re SO glad you ass-ked because we’re kind of obsessed with making Planet Earth (and Planet Twerk) healthier. Here at Team TUSHY, we: 

 * Offset all of our carbon use. Check out this page for more info on our carbon neutrality and the awesome

We&#x2019;re SO glad you ass-ked because we&#x2019;re kind of obsessed with making Planet Earth (and Planet Twerk) healthier. Here at Team TUSHY, we:&#xA0;<ul><li>Offset all of our carbon use. <a href="https://hellotushy.com/pages/carbon-neutral">Check out this page for more info on our carbon neutrality and the awesome projects we&#x2019;re supporting!</a></li><li>Provide two bidet styles that require no electricity.&#xA0;</li><li>Utilize sustainable, fast-growing and biodegradable materials. -Our <a href="https://hellotushy.com/products/tushy-towels">Bamboo Bum Towels</a>, <a href="https://hellotushy.com/products/toilet-paper">Bamboo TP</a> and <a href="https://hellotushy.com/products/tushy-stand">Bamboo Tissues</a> harm ZERO trees and contain NO bleach or BPAs. Plus bamboo grows 39 inches a day. -Our new <a href="https://hellotushy.com/products/eco-friendly-toilet-brush">TUSHY Toilet Brush</a> uses upcycled coconut husks as scrubbing pads with clean cleaning agents. Instead of adding those husks to a landfill, you can use them to clean your crapper while wasting way less plastic than traditional toilet brushes or sponges!</li><li>Cut down each pooper&#x2019;s TP use by 80%. Remember, every roll of toilet paper takes 37 gallons of water to produce. And America alone chops down 15M trees a year to make butt paper.</li><li>Provide clean community toilets in India with every bidet purchase. <a href="https://hellotushy.com/pages/give-back-program-with-samagra">Learn more about our partnership with Samagra here!</a></li></ul>When you clean your butthole with TUSHY, you&#x2019;re saving your ass, your money and your planet.&#xA0;

What are the cool eco-conscious things you do?

Our clean butt mission started in Brooklyn, right in the heart of Williamsburg. TUSHY’s taboo-busting team and big bathroom ideas are all stateside. But like many U.S. based companies, we manufacture mostly in China, as well as Korea. The molding

Our clean butt mission started in Brooklyn, right in the heart of Williamsburg. TUSHY&#x2019;s taboo-busting team and big bathroom ideas are all stateside. But like many U.S. based companies, we manufacture mostly in China, as well as Korea. The molding machines we use &#x2013;&#xA0;which happen to be total panty-droppers &#x2013;&#xA0;are simply not available in the states yet.Team TUSHY regularly visits our overseas butt buddies to ensure the integrity of our products and the well-being of the Asia team. We have a wonderful relationship with our manufacturers and communicate daily to ensure operations, testing and working conditions are the cat&#x2019;s ass.&#xA0;

Where are TUSHY products made?

Chat us up and a Poo-Ru will answer your question as soon as po(o)ssible! Our live chat hours to speak with a real pooping human are:

Still have questions? Drop us a line and a Poo-Ru will help you out over email!

Text/WhatsApp us for a quick response during business hours (10:00 AM - 10:00 PM EST) or leave us a voicemail and a Poo-Ru will get back to you within a business day!

TUSHY Support Center

Other Cool Sh*t

Where do you ship?

I need to change my address or cancel my order!

How can I track my order?

My order hasn't arrived yet!

I'm missing a portion of my order!

My tracking number is marked as "Delivered" but I didn't get my order!

My Order

Is my toilet compatible?

Can I install a TUSHY in my boat or RV?

Toilet Fit

How to use your TUSHY

How do I dry myself?

Can I use TUSHY to clean up after number 1 AND number 2? Will I get a UTI?

How to Use Your TUSHY

How do I Install my TUSHY Classic 3.0?

Can I download the instruction manual anywhere?

I don’t know how to get my toilet seat off!

I don't have access to connect my TUSHY Spa to hot water at the sink!

My TUSHY isn't working!

The water is flowing straight down!

My nozzle adjuster isn't working like I think it should. Help!

My TUSHY's nozzle spray is weak!

What if water splashes everywhere?

I can't access my toilet tank connection!

The adapter doesn't fit!

I have rigid metal pipes, what do I do?

I have a flushometer toilet, what do I do?

My seat doesn't sit right anymore!

How to swap TUSHY knobs

Can you child-proof a TUSHY?

Help, I can't get a tight seal!

I need help—do you offer in-person bidet installation?

I need some guidance—can I hire a Poo-Ru to help virtually?

Installation & Troubleshooting

What do I need to know before I buy a TUSHY Ace?

Will the TUSHY Ace fit my toilet?

Do I choose a round or elongated Ace?

Where can I find the TUSHY Ace installation manual?

Where can I find the technical specifications for Ace?

How do I use the TUSHY Ace remote?

My TUSHY Ace can’t reach its outlet.

I don't have a grounded outlet near my toilet!

I can't make a tight connection on my TUSHY Ace!

My remote crapped out!

Can I have two TUSHY Aces? Will the remotes interfere with each other?

TUSHY Ace

TUSHY Spare Parts & Accessories

Am I locked into a subscription for a set amount of time?

How do I edit my subscription?

How do I track my subscription orders?

Refunds/Returns

Can I get a sample roll of Bamboo TP/box of Bamboo Tissues?

Subscriptions

What is CashBack?

How can I redeem my CashBack?

Why is there a holding period to receive my CashBack?

How long does it take to receive my CashBack gift card?

How do I use my Cashback gift card?

Where can I find my CashBack gift card?

Why didn't I receive my CashBack?

Where can I use this Cashback virtual Visa card?

Where can I check my balance and statement on my Cashback virtual Visa card?

When I tried to use my CashBack virtual Visa card, the charge was declined. What can I do?