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TUSHY Support Center

Home page of the TUSHY Support & Help Center

TUSHY Support & Help Center

Where do you ship?

I need to change my address or cancel my order!

How can I track my order?

My order hasn't arrived yet!

I'm missing a portion of my order!

My tracking number is marked as "Delivered" but I didn't get my order!

My Order

Is my toilet compatible?

Can I install a TUSHY in my boat or RV?

Toilet Fit

How do I Install my TUSHY Classic 3.0?

Can I download the instruction manual anywhere?

I don’t know how to get my toilet seat off!

I don't have access to connect my TUSHY Spa to hot water at the sink!

My TUSHY isn't working!

The water is flowing straight down!

My nozzle adjuster isn't working like I think it should. Help!

My TUSHY's nozzle spray is weak!

What if water splashes everywhere?

I can't access my toilet tank connection!

The adapter doesn't fit!

I have rigid metal pipes, what do I do?

I have a flushometer toilet, what do I do?

My seat doesn't sit right anymore!

Can you child-proof a TUSHY?

Help, I can't get a tight seal!

Installation & Troubleshooting

How to use your TUSHY

How do I dry myself?

Can I use TUSHY to clean up after number 1 AND number 2? Will I get a UTI?

How to Use Your TUSHY

What do I need to know before I buy a TUSHY Ace?

Will the TUSHY Ace fit my toilet?

Do I choose a round or elongated Ace?

Where can I find the TUSHY Ace installation manual?

How do I use the TUSHY Ace remote?

My TUSHY Ace can’t reach its outlet.

I don't have a grounded outlet near my toilet!

I can't make a tight connection on my TUSHY Ace!

My remote crapped out!

Can I have two TUSHY Aces? Will the remotes interfere with each other?

TUSHY Ace

Am I locked into a subscription for a set amount of time?

How do I edit my subscription?

How do I track my subscription orders?

Refunds/Returns

Can I get a sample roll of Bamboo TP/box of Bamboo Tissues?

Subscriptions

How can I sign up for the Rewards Program?

How do I redeem Butt Bucks?

I ordered in the past, can you add those Butt Bucks to my account?

Do my points expire?

Rewards

My toilet is incompatible with TUSHY!

Can I exchange my Spa for a Classic?

What is your return policy?

Can I make a return?

Returns

What are the cool eco-conscious things you do?

Where are TUSHY products made?

Other Cool Sh*t

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