The adapter doesn't fit!Updated 2 years ago
If your white plastic mega adapter doesn’t fit ...
The included white plastic mega adapter in your TUSHY parts kit is intended to match the vast majority of US and Canadian toilet tank connections. It’s a ⅞” compression fitting on either end, with a ⅜” side connection, if you’re interested to know!
If you don’t have access to that connection, or if you’re outside the US or Canada, you might need a different sized fitting! Luckily, we can help.
I’m outside of the US, so I need a different adapter!
Depending on where you’re located, you may need one of these adapters:
If you’re in the UK, Asia, Oceania, or most South American countries, you’ll need this ½” adapter instead of the included white plastic mega adapter.
If you’re in Europe, you’ll likely need a G3/8 adapter like this one instead of the included white plastic mega adapter.
I don’t have access to the toilet tank connection, but I do have access to the water shut-off valve behind the toilet!
Cool! If you’re in the US, that’s most likely a ⅜” connection, so you’ll just need to use a ⅜” brass adapter like this one. If you’re in Canada, you might have a ⅜” connection, or you might have a ½” connection. If your toilet hose has a tag on it, it will tell you which size you’ve got. If not, drop us a line with a photo and we can let ya know! If you have a ½” connection, you’ll need this adapter instead.
Once you’ve got the adapter you need, check out this video on how to install it:
I don’t have access to the toilet tank connection or the water shut-off valve behind the toilet, but I do have access to a nearby sink’s water shut-off valves!
You can use your sink’s cool water connection instead of a toilet tank connection if you grab this kit. It’s perfect for a wall-mounted or Flushometer toilet!
If your brass mini adapter doesn’t fit …
You’ve most likely got a different sized connection! We can help!
If you’re in California, the UK, Oceania, Asia or South America …
You most likely just need a ½” metal adapter just like this one. It’ll swap in perfectly for the brass mini adapter included in your parts kit.
If you’re in Europe …
You most likely just need a G3/8 metal adapter like this one. It’ll swap in perfectly for the brass mini adapter included in your parts kit.